Getting Started with IT for Graduate Students
Welcome to Rice University! The following information will introduce you to Rice IT resources.
OIT can get you set up with the technology, accounts, and access necessary to study at the university. This document introduces basic services so feel free to reach out for help if you have questions or need assistance. Learn more about campus digital security (viewing requires login with Rice NetID and password).
Esther: Self-Service System
Canvas: Rice's Learning Management System
Zoom: Audio and Videoconferencing Platform
Duo Multi-Factor Authentication: Required security system
VPN (Virtual Private Network): Secure off campus access to Rice network
Each Rice student is given a Student ID (e.g. S01234567 or E01234567) and a NetID (e.g. abc123). Your Rice student ID is mainly used for student identification while your NetID is your unique login credential for most Rice computing resources. Having a NetID will allow you to gain access to the various computing systems at Rice. A NetID uses additional authentication in conjunction with Duo, a multi-factor authentication tool, as well for systems that require additional security (Esther or VPN).
When can I activate my NetID?
- For new graduate students, upon completion of the acceptance process, you will receive your graduate department acceptance notification with your NetID. You can then activate your NetID.
- After being accepted and admitted, you will receive an email with your Rice ID and your Rice NetID within 24-48 hours.
- Make note of your NetID during the activation process.
The Rice network is the most reliable way to connect to the internet while on campus. To connect to Rice Owls, which is a secure wireless connection open to the Rice community, you can follow the steps below. Note that computers, as well as printers, are accessible in campus labs as well as Mudd Lab and Fondren Library.
Step 1: Connect your computer to the Rice network and set it up to use Rice printers.
Note: Setting up printers may vary by your department
Step 2: Connect your mobile devices to the Rice network.
You can access your Rice Google Email using any of the following methods.
- Third-Party Mail Setup: Access your Rice email through a mail client such as Microsoft Outlook, Apple Mail, etc.
- Google Mail: Use your NetID@rice.edu as the username and Rice Google Password (set up on NetID) to access your Rice email through Google Workspace for Education.
Canvas is Rice's Learning Management System (LMS) for all course-related curriculum needs. Canvas will be the main platform used for classes but it can also be used for passing on important announcements.
Zoom is a cloud video and audio conferencing platform that will be used by instructors to hold virtual lectures or office hours. Each Rice graduate student is given Zoom License accounts that let them sign into zoom using their NetID.
Duo Security is an authentication service that provides additional security for access to university and personal data and accounts. Duo offers several options for verification: a mobile push notification, one-button verification of identity to a smartphone, as well as voice and SMS verification.
In order to use computers on the Rice Network, you must:
- Protect your computer, data, and university resources by following the digital security principles in the Security Awareness: Campus Guide (viewing requires login with Rice NetID and password).
- Adhere and comply with:
IT Status: Stay informed on IT Maintenance and Events
OIT: Office of Information Technology service information
Software Available for Students: List of Free and Discounted Software
Collaboration and Storage Options: Storage, File Sharing, and Collaboration Resources for Students
Get Started: Students - OIT website
OIT Help Desk
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 p.m. - 5:00 p.m.
(excluding university holidays)
Phone: 713-348-4357 or on-campus extension: xHELP or x4357
Online form: https://oit.rice.edu/request-help
Remote support: BeyondTrust (Bomgar)