Getting Started with IT for Graduate Students
Welcome to Rice University! The following information will introduce you to Rice IT resources.
OIT can get you set up with the technology, accounts, and access necessary to study at the university. This document introduces basic services for new graduate students so feel free to reach out for help if you have questions or need assistance. Check out our advice to undergraduates on minimum computer requirements for course work that includes links to vendor discounts and how to obtain free or discounted software. Learn more about phishing scams and campus digital security (viewing requires login with Rice NetID and password).
Note: The term, graduate students, covers a broad spectrum of programs and degrees across the university, so be sure to check with your advisor and department about additional resources and recommendations that apply to your situation. If you will be serving as an instructor or considered a university employee, also see Getting Started with IT for Faculty and Staff.
To view a general overview of services or previous communications, see Get Started: Graduate Students.
Duo: Authentication Service
Esther: Self-Service System
Canvas: Rice's Learning Management System
Zoom: Audio and Videoconferencing Platform
VPN (Virtual Private Network): Secure off campus access to Rice network
Each Rice student is given a Student ID (e.g. S01234567 or E01234567) and a NetID (e.g. abc123). Your Rice student ID is mainly used for student identification while your NetID is your unique login credential for most Rice computing resources. Having a NetID will allow you to gain access to the various computing systems at Rice. A NetID uses additional authentication in conjunction with Duo, a multi-factor authentication tool, as well for systems that require additional security (Esther or VPN).
When can I activate my NetID?
- For new graduate students, upon completion of the acceptance process, you will receive your graduate department acceptance notification with your NetID. You can then activate your NetID.
- After being accepted and admitted, you will receive an email with your Rice ID and your Rice NetID within 24-48 hours.
- Make note of your NetID during the activation process.
The Rice network is the most reliable way to connect to the internet while on campus. To connect to Rice Owls, which is a secure wireless connection open to the Rice community, you can follow the steps below. Note that computers, as well as printers, are accessible in campus labs as well as Mudd Lab and Fondren Library.
Step 1: Connect your computer to the Rice network and set it up to use Rice printers.
Note: Setting up printers may vary by your department
Step 2: Connect your mobile devices to the Rice network.
You can access your Rice Google Email using any of the following methods.
- Third-Party Mail Setup: Access your Rice email through a mail client such as Microsoft Outlook, Apple Mail, etc.
- Google Mail: Use your NetID@rice.edu as the username and Rice Google Password (set up on NetID) to access your Rice email through Google Workspace for Education.
- All About Duo - enrolling devices in Duo and using them for authentication
Canvas is Rice's Learning Management System (LMS) for all course-related curriculum needs. Canvas will be the main platform used for classes but it can also be used for passing on important announcements.
Zoom is a cloud video and audio conferencing platform that will be used by instructors to hold virtual lectures or office hours. Rice graduate students are given Zoom License accounts that let them sign into zoom using their NetID.
The Rice Virtual Private Networking (VPN) system allows secure transportation of data between the university network and a remote computer connected to the Internet outside of Rice. You can access Rice's network resources while off-campus using the VPN.
- Complete Guide to VPN - how to obtain software and use it with Duo
In order to use computers on the Rice Network, you must:
- Protect your computer, data, and university resources by following the digital security principles in the Security Awareness: Campus Guide (viewing requires login with Rice NetID and password).
- Adhere and comply with:
IT Status: Stay informed on IT Maintenance and Events
OIT: Office of Information Technology service information
Software Available for Students: List of Free and Discounted Software
Collaboration and Storage Options: Storage, File Sharing, and Collaboration Resources for Students
Get Started: Graduate Students - OIT website
Get Started: Faculty & Staff - OIT website
OIT Help Desk
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 p.m. - 5:00 p.m.
(excluding university holidays)
Phone: 713-348-4357 or on-campus extension: xHELP or x4357
Online form: https://oit.rice.edu/request-help
Remote support: BeyondTrust (Bomgar)