How to contact the OIT Help Desk

Technical support is available from the OIT Help Desk via phone, web, and email.

Hours of Operations

  • Monday - Thursday:  8:00 a.m. – 6:00 p.m.
  • Friday: 8:00 a.m. - 5:00 p.m. 

All in-person services are by appointment only (walk-in and office visits).

OIT Help Desk Support

Classroom Support

  • While teaching, if you experience technical difficulties, call: 713-348-4989. 

Teaching and Learning Resources

  • Canvas technical support
    • Support is available 24 hours a day, 7 days a week via hotline or chat 
    • Login to Canvas, select the Help button in the Global Navigation bar
  • Teaching & Learning FAQ




Keywords:help desk, OIT, technical support, consulting, consultants, Mudd, user services, 4357, helpdesk, request, question, problem, issue   Doc ID:102758
Owner:Diane Y.Group:Rice University
Created:2020-06-02 16:45 CSTUpdated:2021-09-29 10:42 CST
Sites:Rice University
Feedback:  10   10