Topics Map > •Technical Support

How to Contact the OIT Help Desk

The Office of Information Technology Help Desk provides technology support services to faculty, staff and students.

OIT Help Desk

Hours

Monday - Thursday: 8:00 a.m. - 6:00 p.m.

Friday: 8:00 p.m. - 5:00 p.m.

(excluding university holidays)

Contact Methods

Phone: 713-348-4357 or on-campus extension: xHELP or x4357

Online form: https://oit.rice.edu/request-help 

Email: helpdesk@rice.edu

Remote support: BeyondTrust (Bomgar) 



Keywordshelp desk, OIT, technical support, consulting, consultants, user services, 4357, helpdesk, request, question, problem, issue, technical support,   Doc ID102758
OwnerLiz B.GroupRice U
Created2020-06-02 17:45:13Updated2023-09-04 20:43:04
SitesRice University
CleanURLhttps://kb.rice.edu/contact-oit-help-desk
Feedback  14   14