How to contact the OIT Help Desk

Technical support is available from the OIT Help Desk via phone, web, and email.

Need technical support? Contact the OIT Help Desk

Telephone Support

  • By Phone: 713-348-4357 
  • Campus extension: xHELP or x4357
Hours (excluding holidays):
  • 8am – 8pm Monday - Thursday
  • 8am - 6pm on Friday

Online Support

Please provide detailed information regarding your issue or question and how to contact you.

Contactless Technical Support Only

All in-person services (walk-in support and office visits) have been discontinued.

All OIT support services will be provided remotely until further notice.

Keywords:help desk, OIT, technical support, consulting, consultants, Mudd, user services, 4357, helpdesk, request, question, problem, issue   Doc ID:102758
Owner:Diane Y.Group:Rice University
Created:2020-06-02 17:45 CDTUpdated:2020-12-21 16:59 CDT
Sites:Rice University
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