Topics Map

• *•New to Rice? Getting started with IT
• *•Other Rice Services
• •Accounts, Authenication & Passwords
• -Accounts
• -Duo
• -NetID
• -Password
• •Applications & Software
• *Discounted/Free Software
• -Adobe Tools
• -Architecture Tools
• -Banner
• -CLEAR
• -CrashPlan
• -Edgar
• -Esther
• -Faculty Information System (FIS)
• -iO
• -MacOS
• -Microsoft 365
• -OnBase
• -Web Browsers
• -Windows
• -Zoom
• •Campus Spaces
• -Classrooms and Labs
• •Digital Accessibility
• •Email, Collaboration & Storage
• -Box
• -Exchange Online
• -Google Workspace for Education
• -HubSpot
• -Mailman
• -Microsoft Teams
• -One Drive
• -Outlook
• -Proofpoint
• -Rice Mail, Webmail, CyrusMail
• -Webex
• •Endpoint Management
• -Benefits
• -Computer Support Eligibility
• -Schedule
• -Support Lifecycle
• -On-boarding
• -Off-Boarding
• •Network Services
• -VPN
• -Wired
• -Wireless
• •Printing
• •Research Computing
• •Security & Safe Computing
• -Security Awareness & Education
• -Security Procedures
• •Teaching & Learning
• -Canvas
• -CLEAR
• -Kaltura
• •Technical Support
• •Telephones and Voicemail