OIT News and Announcements

  • Roku Devices Streaming Philo   May 30, 2020, 6:34 PM CDT

    If you are experiencing issues with Philo on your Roku device a system update to 9.3.0 is required. Here are the steps to update your Roku: On the main screen select “settings”, then “system”, then “system update”, then “check now”, and finally “update now”. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Help Desk: helpdesk@rice.edu or submit OIT Ticket: https://oit.rice.edu/request-help

  • Rice Box: Anticipated service changes   May 28, 2020, 1:45 PM CDT

    Box is dramatically increasing prices for educational institutions, and will no longer offer unlimited storage to customers. Due to this change, Rice University (along with many other higher education institutions) is reviewing the usage of Box and will determine a recommendation for Box storage service changes. Rice OIT will be working with the campus community, especially the users with the most data stored on Box, to determine impacts and design alternative solutions.

  • Zoom: May 2020 Updated password and security settings   May 7, 2020, 1:31 PM CDT

    To provide additional security and privacy for Zoom meetings and webinars, we are updating our default password settings for all account types. Zoom will require passwords for meetings and webinars, including previously scheduled events. See other changes, effective May 30:

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