Topics Map > •Technical Support

How to Contact the IT Service Desk

The IT Service Desk provides technology support services to faculty, staff and students. The IT Service Desk is a part of Technology Solutions & Services (formerly known as OIT).

IT Service Desk

Hours

Monday - Friday: 8:00 a.m. - 5:00 p.m.

(excluding university holidays)

Contact Methods

Phone: 713-348-4357 (HELP)

Request Help web form

Email: help@rice.edu

We provide in-person and remote support services. 



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Doc ID:
102758
Owned by:
Allie S. in Rice U
Created:
2020-06-02
Updated:
2026-03-18
Sites:
Rice University