Getting Started with IT for Faculty and Staff

The information below provides the steps for getting started with the different resources that are available for faculty and staff. Using this document, you can activate your NetID, connect to the wireless network at Rice, setup your email as well as learn about the various tools that are available to assist faculty and staff.


OIT can set you up with the technology, accounts, and access necessary to work at the university. This document introduces basic services so feel free to reach out for help if you have questions or need assistanceLearn more about campus digital security (viewing requires login with Rice NetID and password).

To view a general overview of services, see Welcome: Faculty & Staff.


Setup: Connections and Email

Activate NetID: Setup your login credentials
Getting Connected: Connect to the Rice wireless network
Email: Setup your Rice email

Systems and Services

iO: system for employee self-service functions, human resources, financial services and reporting
Esther: self-service system for academic purposes
Canvas: Rice's Learning Management System 
Zoom: Audio and video conferencing platform
VPN with Duo: Virtual Private Network and Two-Factor Authentication 

Security and Policies

Proofpoint Protection: Protection gateway for email to block known threats such as spam and phishing detection.


Setup: Connections and Email

Activate NetID

NetID is your unique login credential (Username) for Rice resources. Having a NetID will allow you to gain access to the various computing systems at Rice. A NetID could be used with Duo, a two-factor authentication, as well for systems that require additional security (Google Mail, imagineOne, and VPN).

When can I activate my NetID?

  • After you are hired and your New Hire paperwork is filed, you can activate your NetID.
  • Your Rice NetID is established within 24-48 hours in which you will receive an email that includes your Rice ID upon completion of your employment status.  
  • Make note of your NetID during the activation process.

 Getting Connected

The Rice network is the most reliable way to connect to the internet while on campus. To connect to Rice Owls which is a secure wireless connection open to the Rice community, you can follow the steps below. 
Step 1: OIT Support Staff can assist you in connecting your primary computer to the Rice network and setting up Rice printers.
Note: By selecting the links below you can connect your personal computer to the wireless network. Printers will vary by department.
Step 2: Connect your mobile devices to the Rice network.


  • New accounts for Rice faculty and staff can be accessed through Google Workspace for Education which provides access to email, in addition to other tools such as Calendar, Drive, Docs, Sheets, Slides, Sites, Groups, Contacts, Keep, Chat, and Meet.
  • Email can be set up using a mail client such as Microsoft Outlook, Apple Mail, etc.
  • Accessing your Rice Google mail will require Duo security authentication. 

 Systems and Services

Depending on your role at the university, different resources will be available to you so check with your supervisor or department coordinator as well. 


Employee self-service functions, such as direct deposit, employee benefit selections, and absence management are available in the iO system. Financial services and reporting are also part of iO.

For academic purposes, Esther is the system used to view course rosters and conduct other course-related processes.


Canvas is Rice's Learning Management System (LMS) for all course-related curriculum needs. Some Rice training for staff may be presented through Canvas while instructors use this platform frequently as a digital learning environment.


Zoom is a cloud video and audio conferencing platform that will be used by instructors to hold virtual lectures or office hours. Each Rice faculty or staff are given a Zoom License account that let them sign into zoom using their NetID.

VPN with Duo

The Rice Virtual Private Networking (VPN) system allows secure transportation of data between the university network and a remote computer connected to the Internet outside of Rice. You can access Rice's network resources while off-campus using the VPN.

Security and Policies

Proofpoint Protection

Proofpoint is a protection gateway for email to block known threats such as spam and phishing detection. Individuals are able to create and maintain their own safe lists and block lists. Refer to:

  Rice Acceptable Use Policy, Digital Copyright Compliance and Computer Security

In order to use computers on the Rice Network, all users must:


Additional Resources

IT Status: Stay informed on IT Maintenance and Events
OIT: Office of Information Technology Website - links to all resources related to technology and accounts in Rice
Software Available for Faculty and Staff: List of all the Free and Discounted Software
Teaching and Learning Tools: Canvas, Learning Spaces, Course Tools and Request Forms
Collaboration and Storage Options: Storage, File Sharing, and Collaboration Resources

Need technical support? Contact the OIT Help Desk. 

OIT Help Desk


Monday - Thursday: 8:00 a.m. - 6:00 p.m.

Friday: 8:00 p.m. - 5:00 p.m.

(excluding university holidays)

Contact Methods

Phone: 713-348-4357 or on-campus extension: xHELP or x4357

Online form: 


Remote support: BeyondTrust (Bomgar) 

All in-person services are by appointment only.


See Also:

Keywords:new faculty employee NetID account activate email setup mail Google GSuite Getting Connected G Suite Google Mail Calendar Apps account docs drive sheets slides sites newfaculty new staff newstaff   Doc ID:103455
Owner:Liz B.Group:Rice University
Created:2020-06-29 18:00 CDTUpdated:2022-11-30 07:59 CDT
Sites:Rice University
Feedback:  9   8