Rice University Technology Guide to Remote Learning

This guide is intended to cover technology needs to create a successful remote learning experience for students.


University Policies and Information Security Guidelines

All members of the Rice community need to follow policies and guidelines to protect the university's resources and information.
  • University Policy 832: Appropriate Use of Information Technology explains that university computing and networking resources must "used in a manner consistent with federal and state laws and regulations, university policies and specialized policies and guidelines."
  • University Policy 808: Protection of University Data and Information defines the types of data that must be protected like student grades, financial information, and Rice's intellectual property.
  • Information Security: The same guidelines used to support to these university policies while working on campus also apply while working remotely. Additionally, watch out for new phishing attacks and other scams that attempt to take advantage of the situation.

Campus Communications

Important university announcements will be sent to your Rice email or alerts channels.

Essential Applications and Services

Essential applications and services will function normally from a remote location as long as you have a stable internet connection. Some of the tools you may need include:


Zoom Video Communications

  • Zoom is an enterprise video communications platform for video and audio conferencing, chat and webinars. To join a Zoom meeting for your class click on the link provided by your instructor.
  • Faculty, staff, graduate students, and undergraduates have Zoom License accounts (formerly called Pro accounts).
  • Zoom Updates: Ensure your Zoom software is the latest version so you will have the most recent security fixes to prevent Zoombombing and other potential privacy issues. 
  • Rice Zoom Login
  • Zoom for Rice Students 
  • Using Zoom in Canvas

Office 365

  • Office 365 provides students access to popular Microsoft Office Applications such as Microsoft Word, Excel and PowerPoint. 
  • Sign up for Office 365 Education for free. 

Google Workspace for Education

  • Google Workspace provides access to a number of Google applications including: 
    • Google - Mail (Rice Google Mail) and core applications (Calendar, Drive, Sheets, Hangouts Meet, Slides, Keep, etc.)

Rice Online Account Management System (MyNetID)

Software Available for Students 

  • Rice has licensed (or is in the process of adding student access) to a variety of software packages for students, including:

Secure Connection to Campus

Some campus systems require VPN access with two-factor authentication (Duo).

Duo (Two-factor Authentication)

  • Two-factor adds a second layer of protection to online accounts. Using a second factor (i.e., mobile phone) prevents anyone from logging on to your account. Duo is required to access some Rice accounts such as VPN, Esther (for registration), Banner, or MyNetID (when changing your password).
  • How do I enroll in Duo?

VPN (Virtual Private Network)

  • VPN is software that provides secure, password-protected access to the Rice campus network from off-campus. VPN is required to access some secure Rice services when using your computer.
  • Two-factor Authentication and VPN


Computer Recommendations

The computer you use should meet the following minimum criteria. If you're unsure of how to find this information, use the guide for Windows and/or guide for Mac.
  • Operating System: Windows 10 or MacOS 10.14 (Mojave) or later
  • RAM: 8GB Minimum

See Also:

Keywords:learning remotely equipment technology software access remote learn   Doc ID:98939
Owner:Diane Y.Group:Rice University
Created:2020-03-16 15:11 CSTUpdated:2021-01-19 11:50 CST
Sites:Rice University
Feedback:  4   3