Proofpoint End User Digest

Proofpoint is an email system enhancement application implemented to protect your Rice University email from spam, virus, malware, and phishing. All incoming email is inspected by the Proofpoint Messaging Security Gateway as soon as it arrives. Messages that contain a virus, spam, or inappropriate content are sent to a Quarantine area. If email messages addressed to you end up in the Quarantine, you will receive a notification, called Digest, in your Inbox. The End User Digest is sent out at 2:00 A.M. daily.

The Proofpoint Digest is sent out at 7am and not 2am each day. The links are only valid for 15 days.  After 15 days, you will need login to release an individual message over 15 days old.

End User Digest Example

  • Manage My Account: Log into your into the Proofpoint Web Application. Use this function if you have multiple messages that you want to Manage - Release, Block Sender, or Safe Sender.  
    • Note to Organization account holders: if you have Organization account(s), we recommend that you log in directly to Proofpoint instead of clicking the Manage My Account.  If you've done so, you will need to clear your browser cache for your other account(s).
  • Request New End User Digest: Use to receive a new Digest.
  • Request Safe/Blocked Senders List: Use to generate the Safe/Blocked Senders List.

Daily Digest

Below is a sample email when you select Request Safe/Block Senders List.

Safe Block Senders List

End User Digest from Proofpoint is divided into two categories: Low Priority Mail - Quarantine and Spam - Quarantine.

Low Priority Mail - Quarantine ExampleLow Priority Mail - Quarantine

Note: When you select to Release a message, this message can take up to 1 hour before you receive it in your Inbox.

Spam - Quarantine Example

Spam - Quarantine

See Also:

Keywords:proofpoint release spam allow sender not spam train quarantine block future emails deliver inbox proof point   Doc ID:72165
Owner:Diane Y.Group:Rice University
Created:2017-03-29 16:53 CDTUpdated:2022-02-22 12:19 CDT
Sites:Rice University
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