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Proofpoint Protection
Proofpoint is a protection gateway for email to block known threats such as spam and phishing detection. Individuals are able to create and maintain their own safelists and blocklists.
Contents:
Proofpoint Protection Web Application
Proofpoint only applies to Rice Mail (Cyrus) and Exchange Mail accounts - and does not apply to the Rice Google Mail accounts.
Proofpoint is an application that provides spam, virus, and content policy infrastructure to Rice faculty and staff email accounts. All incoming email is inspected by the Proofpoint Messaging Security Gateway as soon as it arrives. Messages that contain a virus, spam, or inappropriate content are sent to a quarantine area. If email messages addressed to you end up in the Quarantine, you will receive a notification, called End User Digest, in your Inbox.
Step 1: Go to Proofpoint Protection and login with your Rice NetID and NetID Password.
Note: Use lowercase for Username.
Step 2: Upon login, you will see the default screen is the Quarantine view.
Quarantine
Low Priority Mail - Quarantined
Toolbar |
Toolbar Function |
| Find | Find an email using the From, Subject or Date fields. |
| Block Sender | Block emails and add sender to the Blocked Senders List. |
| Delete | Delete specific emails after adding to Block Senders List. |
| Release | Release a message to your Inbox. Note: the message can take up to one (1) hour to be delivered. Additionally, you can Allow Sender and then Release if the sender is one that you want to allow email to be sent directly to your Inbox. |
| Allow Sender | Add sender to the Safe Senders List. |
| Options | Ability to request another End User Digest, refresh the screen, or delete all email in this quarantine. |
| Logout | Top right of the Proofpoint Web Application window. Use to log out of portal. |
Toolbar |
Toolbar Function |
| Find | Search for an email. |
| Release and Allow Sender | Release an email and add sender to the Safe Sender list. |
| Release | If you see a legitimate email message in the list of quarantined items, you can forward it to your inbox. Check the box to the left of the message and choose Release from the toolbar at the top of the Quarantined-Spam page. Note: the message can take up to one hour to be delivered. Additionally, you can Allow Sender and then Release if the sender is one that you want to allow email to be sent directly to your Inbox.
|
| Allow Sender | If you would like to add the sender of a message to your Safe Senders List, check the box to the left of the message and choose Allow Sender from the toolbar. |
| Options | Ability to request another End User Digest emailed your account or to Delete All messages in the Quarantine-Spam. Messages left in Quarantine-Spam will be purged after 30 days. |
Lists
Profile
- Default: By default, Quarantine Spam and Low Priority Mail are delivered to the respective Quarantine folders.
- Quarantine Spam Only: Low Priority Mail will be delivered to the Inbox.
- No Quarantine: All Spam and Low Priority Mail will be delivered to the Inbox.
To see all your email aliases, go to My Profile > Account > My Account. At the top of the page should be your primary email address and name.
