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Add a Rice Gmail Account to iPhone or iPad through the Gmail App

Use the instructions in this article to learn how to add your Rice Gmail account to the Gmail app on an iPhone or iPad device.

Article Contents

Install Duo

Install the Gmail App

Connect Rice Gmail to the Gmail App

Troubleshooting 

You can access emails from your Rice Gmail account through the Gmail app on an iPhone or iPad device.

  image of OIT recommendation to use Google Chrome to access Gmail

Install Duo

Rice's two-factor authentication app, Duo Mobile, is required to access your Rice Gmail account on your iPhone or iPad. Before continuing with the rest of the instructions, make sure that you have enrolled in Duo.

Install the Duo Mobile app from the iOS App Store

You can also access the Duo Mobile app through a secondary device (i.e., another phone or tablet) if you already have it installed elsewhere. Learn more about Duo enrollment

Install the Gmail App

1. Download the Gmail app from the App Store if it is not already installed. Open the App Store app. Skip to the Connect Rice Gmail to the Microsoft Outlook App section (step 4) below if you have already installed the Gmail app.

screenshot of the App Store icon

2. Select the Search icon.

screenshot of the search icon in the App Store

3. Search for Gmail and select the Get or download icon. You may be asked for your AppleID account credentials. The Gmail app will begin to download.

screenshot showing where to download the Gmail app

Return to the home screen and open the Gmail app after the download is completed.

screenshot showing the Gmail app has been downloaded and appears on the iOS home screen

Connect Rice Gmail to the Gmail App

4. Select Sign In

screenshot showing the sign in option in the Gmail app

5. Select Add another account or select Google in the Set up email area. 

screenshot showing the add account dialog box

6. Select Continue to accept sign-in.

screenshot showing the select continue to sign in dialog box

7. Enter your email address in the format of <YourNetID>@rice.edu. Select Next.

screenshot showing where to enter NetID to sign in

8. Enter your NetID credentials at the single sign-on (SSO) prompt.

screenshot showing where to enter NetID for sso

9.  Follow the directions in the Duo app to complete the two-factor authentication process. If Push notifications are enabled, you should see a banner appear on your device asking you to verify your identity. Clicking the banner will automatically take you to the Duo app. Otherwise you may need to select Other options for additional verification methods.

screenshot showing "Check for Duo Push" from Duo Mobile app   screenshot showing "Verify your identity" banner in the Duo Mobile app

10. Select Approve in the Duo app to accept the login attempt. 

screenshot showing where to click to approve the login through Duo Mobile

11. Return to the home screen of your device. Re-open the Gmail app. A "Success" message should appear.

screenshot of the successful login page from Duo Mobile

12. Choose to whether to allow the Gmail app to send notifications. Select Don't Allow or Allow

screenshot showing the notifications acceptance dialog box

13. Select the Next or the X button to close out the introduction dialog box.

screenshot showing where to acknowledge or dismiss the introduction to Gmail dialog box

Your messages should appear in the Gmail app.

screenshot showing an example of how messages will appear in the Gmail app.

Troubleshooting Duo

If Push notifications were not configured in Duo or a banner did not show up or only showed up momentarily, navigate back to the home screen and select the Duo Mobile app to finish the multi-factor authentication approval process for the sign in attempt (such as approving a Push notification or copying a passcode for the Passcode method).

screenshot of the Duo Mobile icon on the iOS home screen

Need Technical Support? Contact the OIT Help Desk

How to Contact the OIT Help Desk



Keywords:
iPhone, iPad, Gmail, email migration, email accounts, Gmail app, Rice Gmail 
Doc ID:
138786
Owned by:
Nicole D. in Rice U
Created:
2024-07-29
Updated:
2024-08-21
Sites:
Rice University