How to Contact the OIT Help Desk

The Office of Information Technology Help Desk provides technology support services to faculty, staff and students.

OIT Help Desk

Hours

Monday - Thursday: 8:00 a.m. - 6:00 p.m.

Friday: 8:00 p.m. - 5:00 p.m.

(excluding university holidays)

Contact Methods

Phone: 713-348-4357 or on-campus extension: xHELP or x4357

Online form: https://oit.rice.edu/request-help 

Email: helpdesk@rice.edu

Remote support: BeyondTrust (Bomgar) 

All in-person services are by appointment only.

See Also:




Keywords:help desk, OIT, technical support, consulting, consultants, user services, 4357, helpdesk, request, question, problem, issue, technical support,   Doc ID:102758
Owner:Liz B.Group:Rice University
Created:2020-06-02 17:45 CDTUpdated:2022-06-08 23:12 CDT
Sites:Rice University
CleanURL:https://kb.rice.edu/contact-oit-help-desk
Feedback:  12   12