Contact the TS&S (Rice IT) Service Desk
Technology Solutions & Services (TS&S) is Rice IT! TS&S is also home to the TS&S Service Desk, which provides tech support and services to faculty, staff, and students.
Service Desk
The TS&S Service Desk is your central contact for IT support and troubleshooting, and our goal is to provide you with an excellent service experience!
We offer both in-person and remote support services, and all requests are associated with a support ticket.
- Hours: Monday - Friday: 8:00 AM - 5:00 PM (excluding university holidays
- Web Form: TS&S Service Request
- Phone: 713.348.HELP (4357)
- Email: help@rice.edu
- Request Portal (NetID login required)
*After-hours support available for urgent issues, please call.