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Add a Rice Gmail Account to Microsoft Outlook on a Mac

Use the instructions in this article to learn how to add your Rice Gmail account to Microsoft Outlook on your Mac.

Article Contents

Install Duo

Add the Rice Gmail Account to Microsoft Outlook on Mac

Troubleshooting Duo

You can access emails from your Rice Gmail account through the Microsoft Outlook application on your Mac computer.  These instructions are for users who have previously used Microsoft Outlook on their Mac computers.

image of OIT recommendation to use Google Chrome to access Gmail

Install Duo

Rice's two-factor authentication app, Duo Mobile, is required to access your Rice Gmail account on your Mac computer. Before continuing with the rest of the instructions, make sure that you have enrolled in Duo.

Install the Duo Mobile app from the iOS App Store

You can also access the Duo Mobile app through a secondary device (i.e., another phone or tablet) if you already have it installed elsewhere. Learn more about Duo enrollment.

Add the Rice Gmail Account to Microsoft Outlook on Your Mac

1. Open Finder and navigate to Applications. Double click the Microsoft Outlook app.

screenshot of opening the Finder application on a Mac

2. Select the Outlook menu > Settings.

screenshot of opening the Outlook settings on a Mac

3. Select Accounts from the Outlook Settings options.

screenshot of selecting Accounts from the Outlook settings menu on a Mac

4. Select the + sign, then Add an Account.

screenshot of selecting Add an Account

5. Enter your email address in the format of <YourNetID>@rice.edu and select Continue.

screenshot of how to enter the email address

6. Select Not Exchange from the top right of the Add Account dialog box.

screenshot of selecting Not Exchange from the menu options

7. Select Google for the provider type.

screenshot of selecting Google as the provider type

8. Select Sync directly with Google.

screenshot of selecting to sync directly with Google

9. Enter your email address in the format of <YourNetID>@rice.edu and select Next

screenshot of where to enter the email address again to sign into Google

10. Enter your NetID credentials at the Rice single sign-on (SSO) prompt.

screenshot of the single sign on dialog box

11. Acknowledge the multi-factor authentication request from Duo Mobile.

screenshot of the multi-factor authentication prompt dialog box

Open the Duo Mobile app on your enrolled mobile device.

screenshot of the Duo Mobile app on an iPhone

11. Select Approve to accept the login attempt. If Push notifications are enabled, you should see a banner appear on your mobile device asking you to verify your identity. Clicking the banner will automatically take you to the Duo app. Otherwise you may need to select Other options for additional verification methods.

screenshot of selecting Approve on the Duo Mobile app

A "Success" message should appear on your Mac computer.

screenshot of the success message after accepting the login attempt from Duo Mobile

12. Select Continue to sign into Microsoft apps & services.

screenshot of selecting to continue to login to Microsoft services

A new message will appear requesting to allow Microsoft apps & services access to your Google Account. Select Allow.

screenshot of the allow button on the log into Microsoft services page

Another dialog will appear requesting to have the web browser open Microsoft Outlook. Select Allow

screenshot of where to select Allow to allow the website to open Outlook

13. Select Got it for the Account Privacy preferences acknowledgement.

screenshot of where to select Got It for the account privacy options

A message will appear confirming that the Gmail account has been added successfully. Select the red button to close the window.

screenshot of dialog box confirming the account has been added

14. Select Finish Later for the personalization in the Welcome to Outlook dialog box. Email messages for the newly connected account will appear.

screenshot of Finish Later option for personalization walk through

Troubleshooting Duo

If Push notifications were not configured in Duo or a banner did not show up or only showed up momentarily, navigate back to the home screen and select the Duo Mobile app to finish the multi-factor authentication approval process for the sign in attempt (such as approving a Push notification or copying a passcode for the Passcode method).

Need Technical Support? Contact the OIT Help Desk

How to Contact the OIT Help Desk



KeywordsOutlook, Microsoft Outlook, Gmail, Gmail on Mac, email, email migration   Doc ID138795
OwnerNicole D.GroupRice U
Created2024-07-30 09:24:32Updated2024-08-15 08:12:06
SitesRice University
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