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Add a Rice Gmail Account to Microsoft Outlook on a Mac
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Add the Rice Gmail Account to Microsoft Outlook on Mac
You can access emails from your Rice Gmail account through the Microsoft Outlook application on your Mac computer. These instructions are for users who have previously used Microsoft Outlook on their Mac computers.
Install Duo
Rice's two-factor authentication app, Duo Mobile, is required to access your Rice Gmail account on your Mac computer. Before continuing with the rest of the instructions, make sure that you have enrolled in Duo.
Install the Duo Mobile app from the iOS App Store
You can also access the Duo Mobile app through a secondary device (i.e., another phone or tablet) if you already have it installed elsewhere. Learn more about Duo enrollment.
Add the Rice Gmail Account to Microsoft Outlook on Your Mac
1. Open Finder and navigate to Applications. Double click the Microsoft Outlook app.
2. Select the Outlook menu > Settings.
3. Select Accounts from the Outlook Settings options.
4. Select the + sign, then Add an Account.
5. Enter your email address in the format of <YourNetID>@rice.edu and select Continue.
6. Select Not Exchange from the top right of the Add Account dialog box.
7. Select Google for the provider type.
8. Select Sync directly with Google.
9. Enter your email address in the format of <YourNetID>@rice.edu and select Next.
10. Enter your NetID credentials at the Rice single sign-on (SSO) prompt.
11. Acknowledge the multi-factor authentication request from Duo Mobile.
Open the Duo Mobile app on your enrolled mobile device.
11. Select Approve to accept the login attempt. If Push notifications are enabled, you should see a banner appear on your mobile device asking you to verify your identity. Clicking the banner will automatically take you to the Duo app. Otherwise you may need to select Other options for additional verification methods.
A "Success" message should appear on your Mac computer.
12. Select Continue to sign into Microsoft apps & services.
A new message will appear requesting to allow Microsoft apps & services access to your Google Account. Select Allow.
Another dialog will appear requesting to have the web browser open Microsoft Outlook. Select Allow.
13. Select Got it for the Account Privacy preferences acknowledgement.
A message will appear confirming that the Gmail account has been added successfully. Select the red button to close the window.
14. Select Finish Later for the personalization in the Welcome to Outlook dialog box. Email messages for the newly connected account will appear.
Troubleshooting Duo
If Push notifications were not configured in Duo or a banner did not show up or only showed up momentarily, navigate back to the home screen and select the Duo Mobile app to finish the multi-factor authentication approval process for the sign in attempt (such as approving a Push notification or copying a passcode for the Passcode method).
Need Technical Support? Contact the OIT Help Desk