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Migration to Microsoft 365 Exchange/Exchange Online

This document is addressing the Rice University Microsoft Exchange On-premise email transition to cloud-based Microsoft 365/Exchange Online. If you have an Exchange account and your email and calendar have migrated, follow the instructions below to sign in to Outlook Web Application (OWA).
Important Information
 Important Information

  • To access email via Outlook Web App (OWA), go to  and sign in using your email address and NetID password.
  • Due to the cyber security policy, forwarding email from Microsoft 365/Exchange Online to another email account will no longer be allowed or supported. 
  • If you have previously setup your mobile devices to access email prior to the Microsoft 365 migration, you will need to remove the Email account and add a new email account.  Instructions on how to add a new account

Step 1After the migration, open Outlook. You will see a Microsoft sign in prompt. 

(If you do not see a Microsoft sign in prompt, please click the following link,

Step 2:  Click Sign in with another account.

Sign In
Step 3:  Enter and click Next.

Step 4:  Select Work or school account if prompted.
Select Work or school account

Step 5:  Enter your Netid Password and click Sign in.

 Enter NetID Password





Keywordsmigration from on premises Exchange Email account to Microsoft 365 Exchange Exchange Online   Doc ID110159
OwnerNeedsOwner U.GroupRice U
Created2021-04-07 18:08:41Updated2023-05-04 00:28:52
SitesRice University
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