If you did not see the Microsoft sign-in prompt when you opened Outlook after your email was migrated to Microsoft 365 Exchange, please follow the steps below.

Step 1: Launch Outlook desktop client, click on File, and then Office Account on the left hand side menu.

Step 2: Under the User Information section, click Sign out, and keep signing out of all accounts logged in (if any), until you see the Sign in link. 

 

Step 3: Click Sign in, and login in using the netid@rice.edu username format, and your netID password. 

Step 4: Close Outlook, and then reopen Outlook.