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Migration to Microsoft 365 Exchange ( No Microsoft Sign-in Prompt)

This document provides instructions for those who do not receive the Microsoft Sign-in prompt after migration to Microsoft Exchange Online.

If you did not see the Microsoft sign-in prompt when you opened Outlook after your email was migrated to Microsoft 365 Exchange , please follow the steps below.

Step 1: Launch Outlook desktop client, click on File, and then Office Account on the left hand side menu.


Step 2: Under the User Information section, click Sign out, and keep signing out of all accounts logged in (if any), until you see the Sign in link. 

Office aaccount

Step 3: Click Sign in, and login in using the netid@rice.edu username format, and your netID password


Sign In



Sign in with netid@rice.edu

netid password

Step 4: Close Outlook, and reopen Outlook

 

See Also:




Keywords:Manual, Linux, RiceNet3, Wired, Internet, 802.1x, PEAP, MSCHAPv2 mail migration microsoft 365 exchange online no sign in prompt outlook EO   Doc ID:110224
Owner:Diane Y.Group:Rice University
Created:2021-04-13 10:36 CSTUpdated:2021-11-17 10:54 CST
Sites:Rice University
Feedback:  9   8