Working remotely: restarting your Windows computer

This article will demonstrate how Rice faculty, staff, and graduate students who are using VPN and Remote Desktop to login to a campus computer can restart that computer. Normally, restarting a Windows computer on campus will result in someone needing to physically be at the computer to enter the Bitlocker PIN, however with this process you can avoid that as long as you have administrative rights on the machine.

Before proceeding: you must have administrative rights on the computer you're remotely connected to (the computer on campus). If you're not an admin on the machine, you will not be able to suspend Bitlocker encryption and restart.

Step 1: Select Start (Windows logo button) on your Windows machine and then begin typing Bitlocker. Once you see Manage Bitlocker as a Control Panel result, select this result.

Manage Bitlocker control panel result

Step 2: In the BitLocker Drive Encryption window, select Suspend protection and then select Yes to the confirmation dialogue box that pops up.

Bitlocker Drive Encryption window

Step 3: Your computer will now be ready to restart once without needing the BitLocker PIN to be entered. If you need to restart your computer more than once, you'll need to perform this before every restart.

For any additional assistance, including getting administrative access to your on campus computer, please contact the Rice OIT Help Desk

Keywords:windows 10 win10 restart bitlocker remote desktop vpn bit locker   Doc ID:98580
Owner:Ryan M.Group:Rice University
Created:2020-03-09 16:28 CDTUpdated:2020-09-21 16:36 CDT
Sites:Rice University
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