CrashPlan

Crashplan is a cost-recovery service that will automatically backup targeted files on Rice-owned PCs and Macs. Available for a fee, it can be purchased for both office and lab computers; the size of the backup is unlimited, but it can only backup and retain a copy data and files that currently exist on the computer - it is not a cumulative storage service.

Getting Started

  • Submit a Help Desk to purchase CrashPlan. 
  • OIT will work with Central Procurement to complete the purchase.
  • OIT staff will install and configure the application for your office computer.

Log In

Documentation

  •   General documentation   -  step by step documentation on CrashPlan 
  •   Restoring Files  - documentation on how to restore files               
  •   Troubleshooting  - problem-solving strategies for diagnosing / correcting problems               
  •   Reference Guide - detailed explanations of each item on each screen in the CrashPlan desktop
  •   Mobile App - documentation for your CrashPlan mobile app 
  •   FAQ's - answers to common backup questions
Support 
  • For support, refer to:  https://support.crashplan.com/
  • Contact the OIT Help Desk.




Keywords:backup files PC Macintosh office computer lab computer unlimited data files   Doc ID:72955
Owner:Dora L.Group:Rice University
Created:2017-04-27 10:29 CSTUpdated:2017-06-08 08:27 CST
Sites:Rice University
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