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Mailman FAQ

Frequently Asked Questions

  •  How do I request or reset my Mailing list subscriber password?
      1. Start here:
        https://mailman.rice.edu/mailman/listinfo/
      2. Click the name of your List. For example,  SA [Student Association List]
      3. Scroll to the bottom of that mailing list page.
      4. Enter your email address next to Unsubscribe or edit options.
      5. Click on Unsubscribe or edit options.
      6. Enter your email address.
      7. Click on Remind.

  •  How do I make my list show up on the Rice list of Mailman lists?
      1. Go to http://mailman.rice.edu/mailman/admin/mylistname.  Note: Change mylistname is the name of your list.
      2. Enter the list owner/administrator password
      3. Click on Privacy Options.
      4. Click on Subscription Rules
      5. Select Yes next to "Advertise this list when people ask what lists are on this machine?"
      6. In "What steps are required for subscription?"
        Select Confirm to have them confirm via an email (eliminates garbage entries)
        Select Confirm and approve if the owner needs to approve each member.
      7. Click on Submit your changes.

  •  What is difference between an owner and a moderator?
      • Owners (also called administrators in Mailman) can modify every aspect of a list and can add/remove subscribers as well as accept/reject moderated messages.  Moderators only have the ability to add/remove subscribers and accept/reject moderated messages. For example: sammyowl@rice.edu is the administrator; sammyowl@rice.edu and hootowl@rice.edu are list moderators.
      • If you are changing departments or leaving Rice, remove yourself from the Lists you moderate or administer and add another staff member's email address in the administrator section so they manage the list in your absence.


      Login:  https://mailman.rice.edu/mailman/admindb/sa
      admindb/sa - you are logging in to to administer the list named: SA

      listservadmin

  •  How do I make a list "moderated" under Mailman?
      1. Go to:   http://mailman.rice.edu/mailman/admin/mylistname (Note: Change mylistname  to the name of your list.)    
      2. Enter your owner/administrator password.
      3. Click on Membership Management.
      4. Click  "On" under "Set everyone's moderation bit, including those members not currently visible".

      You want to turn off the moderator bit (the check under the Mod column) for any user that you want to be able to post to the list unmoderated.

      If you want to have moderators other than the owners, after you have set everyone's status to moderated, you need to add emails to the moderators list under General options and set a moderators password under Passwords. 

      To remove moderation, go to the Privacy options then to Sender Filters and set the "Action to take for postings from non-members for which no explicit action is defined to ACCEPT" and then Submit your changes.

  •  How can someone subscribe to my list?
      1. If you do not want to manually add someone to your list, direct them to the following URL:https://mailman.rice.edu/mailman/listinfo/mylistname 
      2. Change mylistname to the name of your Mailman list.

  •  How do I subscribe or unsubscribe members from my list?
        In order to subscribe addresses to your list:
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname*
      2. Where mylistname is the name of your list.
      3. Log in with the list owner's password.
      4. Click on Membership Management.
      5. Click on Mass Subscription.
      6. Set your preferences for subscribing these users.
      7. Enter all of the addresses and names that you want to subscribe in the following format:
      8. email address (First Last) OR email address (Last, First)
      9. Click on Submit Your Changes.

      In order to unsubscribe addresses to your list:
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname*
      2. Where mylistname is the name of your list.
      3. Log in with the list owner's password.
      4. Click on Membership Management.
      5. Click on Mass Removal.
      6. Set your preferences for unsubscribing these users.
      7. Enter all of the addresses and names that you want to unsubscribe.
      8. Click on Submit Your Changes.

  •  What is the mylistname-bounces@mailman.rice.edu address used for?
      mylistname-bounces@mailman.rice.edu is the address that receives information about addresses that are not responding, incorrect, or otherwise illegal for your list. It was originally intended so that the owner could get a notice when an address that was broken was trying to post to the list; if the address was legitimate, the moderator/owner could resubmit the post to the list.

      Unfortunately, this address can also sometimes receive SPAM or notify the owner/moderator about SPAM. It is possible to supress bounce notifications for error messages that Mailman can't figure out. This will cut down on a lot of the SPAM related messages to the bounce addresses. However, it will eliminate the ability to diagnose problems where a subscriber is having email problems and is unable to post to the list.

      To supress notifications of this type:
    1. Go to http://mailman.rice.edu/mailman/admin/*mylistname   {Note: mylistname is the name of your list]
    2. Log in with the list owner password.
    3. Click on Bounce processing
    4. Select No next to:  Should Mailman send you, the list owner, bounce messages that failed to be detected by the bounce processor?   [We do not recommend suppressing the bounce message.  Yes is recommended.]
    5. Click on Submit Changes.

  •  How can I view who is subscribed to a list?
      1. If the list allows it, get a subscriber list by going to the list info page: Http://mailman.rice.edu/listinfo/mylistname
      2. Change mylistname to the name of your list.
      3. Scroll to the bottom of the page. You can see a form to request the list subscribers.
      4. List Owners have permission at this page. Using the list admin password, one of the owners can view the member list.

      members list

  •  How can I get a text file containing a list of all email addresses subscribed to my list?
      1. List owner sends email to: mylistname-request@mailman.rice.edu  [Note: mylistname is the name of your list]
      2. Subject line is left blank
      3. Message body should contain the following text:  who mylistpassword   [Note: owner password for the list]
      4. In order to perform this operation or restrict the request for list subscription, you must already be a subscriber of the list.

  •  My post is held because "message has implicit destination".  How do I avoid this?
      1. Log into Rice Mail 
      2. Select the message you want to view the headers of.
      3. Open the message, 
      4. At the top right, select View Source

  •  How do I make my list accept mail from all @rice.edu addresses, even if they are not subscribers?
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname\* (http://mailman.rice.edu/mailman/admin/*mylistname*)
        Where mylistname is the name of your list.
      2. Enter your list owner's password.
      3. Click on Privacy options.
      4. Click on Sender Filters.
      5. Enter the following text next to "List of non-member addresses whose postings should be automatically accepted.": ^.+@.*rice\.edu
      6. Click on Submit your changes.

  •  How do I avoid the following: post is held because the "message has implicit destination"?
      1. List address must be explicitly specified.
      2. List address must be specified in the "to" or "cc" fields of email messages
      3. List address cannot be specified in the "bcc" (blind carbon copied) field.

  •  How do I configure my Mailman list discard mail not from its subscribers?
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname*
        Where mylistname is the name of your list.
      2. Enter your list owner's password
      3. Click on Privacy Options.
      4. Click on Sender Filters.
      5. Select Discard next to "Action to take for postings from non-members for which no explicit action is defined."
      6. Click on Submit your changes.
      7. NOTE: this will discard, not bounce, any email sent from an non-member address, even if it is from a member.

  •  How do I make my list accept mail from all @rice.edu addresses even if they are not subscribers?
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname* (http://mailman.rice.edu/mailman/admin/*mylistname*)
        Where mylistname is the name of your list.
      2. Enter your list owner's password.
      3. Click on Privacy options.
      4. Click on Sender Filters.
      5. Enter the following text next to "List of non-member addresses whose postings should be automatically accepted.": ^.+@.*rice\.edu
      6. Click on Submit your changes.

  •  How do I add alternate email addresses for members to use to send email to the list?
      List authentication is done by the listed return address in each email. If the person is included as a list member, they can only send email using the "listed return address". Other email address for the same person (such as an alias) are not acceptable. Add sender addresses to the "List of non-member addresses whose postings should be automatically accepted" in the PRIVACY, SENDERS section of the list's admin page.

      Alternatively, add sender addresses to the "List of non-member addresses whose postings should be automatically accepted" when you encounter them when approving moderated requests.

      Add as a sender email directly to the "accepted" list. To do this:
      1. Go to http://mailman.rice.edu/mailman/admin/*mylistname*/members [Note: Where mylistname is the name of your list]
      2. Enter the List owner's password.
      3. Select Privacy, Senders
      4. Find "List of non-member addresses whose postings should be automatically accepted".
      5. Type the email addresses in the box on the right (one to a line).
      6. Click on "Submit your changes"

      Add as a sender email to the "accepted" list when approving messages for delivery:

      1. This can only be done in response to an email from mylistname-owner@mailman.rice.edu
      2. As list administrator, your authorization is requested for the following mailing list posting. Visit: http://mailman.rice.edu/mailman/admindb/mylistname (http://mailman.rice.edu/mailman/admindb/mylistname) [Note: mylistname is the name of your list].
      3. Enter the List owner's password
      4. View the messages that are held for moderation.
      5. Look on the left for the option "to add the address to one of these sender filters:".
      6. Click Accept.
      7. Click on "Submit your changes"

  •  I received a message from the list that a member, or members, have been automatically removed from my list.
      1. Mailman will remove members from a list when it gets a set number of reports from the distant mail server that email to that member was undeliverable.
      2. The admins have set a repeating chron job that looks for inactive Rice accounts and unsubscribes members whose accounts have been deleted.

See Also:




Keywords:frequently asked questions mailman bounce listserv mailman rice.edu moderator administrator password moderate unsubscribe message subscriber subscribe owner list mail man   Doc ID:69748
Owner:Diane Y.Group:Rice University
Created:2017-01-03 17:02 CSTUpdated:2017-02-24 17:09 CST
Sites:Rice University
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