The information below provides the steps for getting started with the different resources that are available for faculty and staff. Using this document, you can activate your NetID, connect to the wireless network at Rice, setup your email as well as learn about the various tools that are available to assist faculty and staff.
OIT can get you set up with the technology, accounts, and access necessary to work at the university. This document introduces basic services so feel free to reach out for help as you have questions or need assistance. Learn more about campus digital security (viewing requires login with Rice NetID and password).
Zoom is a cloud video and audio conferencing platform that will be used by instructors to hold virtual lectures or office hours. Each Rice faculty or staff are given Zoom License accounts that lets them sign into zoom using their NetID.
VPN stands for Virtual Private Network and its purpose is to provide additional digital security. Rice's VPN system allows secure transportation of data between the university network and a remote computer connected to the Internet outside of Rice. For security reasons, many Rice resources can only be accessed from the Rice network– either from an on campus location or using VPN.
You need to download the necessary software, AnyConnect VPN, for your computer (also called client). See the next section for links to download the software, which will require you to use the Duo authentication service. If you have not set up Duo previously, see the section below, Duo Authentication.
Before you download the software, you must agree to certain conditions to using Rice's VPN software, including:
Use the links (campus login required) below to access information about how to install and use the VPN software for specific devices:
To get started with Duo, read All about Duo. This document will explain how to use Duo for managing and enrolling devices as well using the authentication service while traveling.
If you need assistance setting up VPN or Duo, contact the OIT Help Desk.
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 p.m. - 5:00 p.m.
(excluding university holidays)
Phone: 713-348-4357 or on-campus extension: xHELP or x4357
Online form: https://oit.rice.edu/request-help
Remote support: BeyondTrust (Bomgar)