Cisco VoIP Single Number Reach

You can customize your phone options using the Cisco Unified Communications Self Care Portal for the Single Number Reach (SNR)

 ** First-time Login:  you will be prompted to create a PIN.  This will be used for login to your Personal Directory on your phone. You must be on Rice Network or use VPN to log in. 

Cisco VoIP  Portal (Adding Phone for Single Number Reach)
Schedule "Workday" - set the time your work phone rings on additional phone.

Access Cisco VOIP portal at this link: Cisco VoIP Phone Portal  

You must be on the Rice Network or use VPN to login to this portal. 
After you have setup your account, you can find this link under the (Rice Network Only) Login module.

Create a PIN (First-time users only)

Set  PIN

Enter your NetID and NetID Password > select Login


Cisco VoIP Portal (Unified Communications Self Care Portal)

Phones > My Phones

Step 1:  Locate > Phones tab
Step 2:  Select > My Phone > Identifies  Company Phones > Phone number and extension information

VoIP Portal

Step 3Select the option: to Add an Additional Phones
Step 4: Enter the Phone Number of the additional phone, 
  • IMPORTANT:  Add the +1 in front of phone number +17135551212   [no spaces / must be in this format]
    • Select Enable Single Number Reach - this will ring your business phone and this phone when business line is dialed.
    • Select Enable Move to Mobile (if this is a mobile phone) 

single number reach

Click "Save"

Workday schedule

  • Add a New Schedule
  • Enter  a name for the schedule
  • Select when you want your phone to ring:
    • Ring only during specific times
    • Ring all the time
Add Workday Schedule

** Select the Time zone - (GMT-6:00) America/Chicago)

Select your work Time zone.

Click "Save"

Successfully added phone

If you need assistance, please email: to open a ticket with Telecommunications with the following information: 
  • Name
  • NetID
  • Office phone number

See Also:

Keywords:phone options speed dial call forwarding mobility settings self service care portal general cisco communications self care portal   Doc ID:98804
Owner:Diane Y.Group:Rice University
Created:2020-03-12 22:40 CDTUpdated:2020-03-17 13:19 CDT
Sites:Rice University
Feedback:  2   1