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Turn Off Webmail Virtual Folders for Trash, Turn Off a saved search and its folder

Summary: Howto Find and remove a saved search and its Virtual Folder. Howto remove a Webmail Virtual Trash Folder and create an actual Trash Folder.

These instructions are not for undergraduate or graduate Email users (Mail is on Google Mail)

Virtual folders are a tool in Webmail to display saved searches.  They are not actual folders, but a name for a saved search result. But they appear in a user's folder list, as if they were a real folder. 

To turn off virtual folders  -

Go to webmail's Mail Preferences. On the left side of the screen you'll see "Saved Searches", click on that link. Uncheck any boxes you see checked. Return to the inbox and logout. When you log back in to Webmail, the virtual folders will be gone.

Using a Virtual Trash folder in Webmail

If you have a folder in your webmail called "Virtual Trash", this is a saved search. It is not an actual folder, but a representation of a search result. In this case a search of all messages that have been marked for deletion, but not yet deleted. To turn off the Virtual Trash folder and create an actual "Trash" folder instead:

1. Go to your inbox, click Preferences at the top. Depending on the mode you're in, this could be a button or a choice under a gear icon. If it's a gear, select Preferences > Mail.


2. Choose "Deleting and Moving Messages" (in the middle).

3. Put a check mark by the option "Move deleted messages to your Trash mailbox instead of marking them as deleted in the current mailbox?"

4. Under "Trash folder:" select Create Mailbox, if you do not already have a Trash folder.

5. Check "Display the "Empty Trash" link in the menubar? (Basic view only)"

6. Click Save 

Next time you login the  physical Trash folder will appear.

Now, see the instructions above to actually Turn Off your Virtual Folder saved search.



See Also:




Keywords:Virtual, Trash, folder, Webmail, Manual, Linux, RiceNet3, Wired, Internet, 802.1x, PEAP, MSCHAPv2, saved search,   Doc ID:78532
Owner:Rick R.Group:Rice University
Created:2017-12-05 11:26 CDTUpdated:2019-08-27 12:09 CDT
Sites:Rice University
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