CrashPlan

Crashplan is a cost-recovery service that will automatically backup targeted files on Rice-owned PCs and Macs. Available for a fee, it can be purchased for both office and lab computers; the size of the backup is unlimited, but it can only backup and retain a copy data and files that currently exist on the computer - it is not a cumulative storage service.

• Submit an OITTicket to purchase CrashPlan. 
• OIT will work with Central Procurement to complete the purchase.
• OIT staff will install and configure the application for your office computer.

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Documentation

•   General documentation   -  step by step documentation on CrashPlan 
•   Restoring Files  - documentation on how to restore files               
•   Troubleshooting  - problem-solving strategies for diagnosing / correcting problems               
•   Reference Guide - detailed explanations of each item on each screen in the CrashPlan desktop
•   Mobile App - documentation for your CrashPlan mobile app 
  
•   FAQ's - answers to common backup questions