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Updates to Adobe Creative Cloud applications and Preferences

This document demonstrates updating Adobe Creative Cloud applications. This informaiton is using Adobe Acrobat DC as an example.

If you are having issues with Adobe Acrobat, performing "Save As" function and /or gives you a 'blank page', you will need to do both of the following:  update Adobe application and change application preferences.

Step 1 – Open Adobe Acrobat DC application.

Step 2 – Go to ‘Help’ in the menu bar, select ‘Check for Updates’
Help menu bar

Step 3 – If the ‘Update is available’, select ‘Download and Install

Note: Per Adobe, this update addresses customer issues and security vulnerabilities. Adobe recommends that you always install the latest updates. 
You can continue working while download is in progress.

Step 4 – The progress bar is indicating: ‘Installing update’…

installing update

Step 5 – Installation was success as indicated by: ‘Update successful

Update successful
Step 6 - Go to ‘Help’ in the Menu bar, select ‘About Adobe’,  check for Version 2021.007.20099

Verify new version

Step 1Login in to Adobe Acrobat, go to account profile and locate Preferences

Adobe Preference

Step 2:  General 

Deselect "Show online storage when opening files"
Deselect "Show online storage when saving files"


Keywords:Adobe Creative Cloud updates Adobe Acrobat   Doc ID:110694
Owner:Barry R.Group:Rice University
Created:2021-05-07 09:53 CDTUpdated:2021-11-02 11:35 CDT
Sites:Rice University
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