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Updates to Adobe Creative Cloud applications and Preferences

This document demonstrates updating Adobe Creative Cloud applications. This information is using Adobe Acrobat DC as an example.
If you are having issues with Adobe Acrobat, performing "Save As" function and /or gives you a 'blank page', you will need to do both of the following:  update Adobe application and change application preferences.


Update Adobe Application
Step 1 – Open Adobe Acrobat DC application.
Step 2 – Go to ‘Help’ in the menu bar, select ‘Check for Updates’
Help menu bar
Step 3 – If the ‘Update is available', select ‘Download and Install
Note: Per Adobe, this update addresses customer issues and security vulnerabilities. Adobe recommends that you always install the latest updates. 
You can continue working while download is in progress.
Step 4 – The progress bar is indicating: ‘Installing update’…
installing update
Step 5 – Installation was successful as indicated by: ‘Update successful
Update successful
Step 6 - Go to ‘Help’ in the Menu bar, select ‘About Adobe’, and check for Version 2021.007.20099
Verify new version

Change preference settings
Step 1Login into Adobe Acrobat, go to account profile, and locate Preferences
Adobe Preference

Step 2:  General 
Deselect "Show online storage when opening files"
Deselect "Show online storage when saving files"

KeywordsAdobe Creative Cloud updates Adobe Acrobat   Doc ID110694
OwnerNeedsOwner U.GroupRice U
Created2021-05-07 09:53:27Updated2023-03-29 09:28:25
SitesRice University
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