Getting Started with IT for Undergraduate Students
Welcome to Rice University!
The following information will introduce you to Rice IT resources.
Getting Connected: Connect to the Rice wireless network
Rice Google Email: Setup your Rice email
Esther: Self-Service System
Canvas: Rice's Learning Management System
Zoom: Audio and Videoconferencing Platform
Duo Authentication & VPN: Two-Factor Authentication and Virtual Private Network
Each Rice student is given a Student ID (e.g. S01234567
) and a NetID (e.g. abc123
). Your Rice student ID is mainly used for student identification while your NetID is your unique login credential for most Rice computing resources. Having a NetID will allow you to gain access to the various computing systems at Rice. A NetID could also be used in conjunction with Duo
, a multi-factor authentication tool, as well for systems that require additional security (Esther or VPN).
When can I activate my NetID?
- For New Students (Fall Semester), upon completion of the acceptance process (late April or early May) and after your initial deposit is received, you can then activate your NetID.
- Your Rice NetID is established within 24-48 hours in which you will receive an email that includes your Rice ID upon your acceptance and admission status.
- Make note of your NetID during the activation process
The Rice network is the most reliable way to connect to internet while on campus. To connect to Rice Owls, which is secure wireless connection open to the Rice community, you can follow the steps below.
Step 1: Connect your computer to the Rice network and set it up to use Rice printers.
Step 2: Connect your mobile devices to the Rice network.
The following are the different ways which you can access your Rice Google Email.
Google Workspace for Education
provides access to email, in addition to other tools such as Calendar, Drive, Docs, Sheets, Slides, Sites, Groups, Contacts, Keep, Chat, and Meet.
Canvas is Rice's Learning Management System (LMS) for all course-related curriculum needs. Canvas will be the main platform used for classes but it can also be used for passing on important announcements.
Zoom is a cloud video and audio conferencing platform that will be used by instructors to hold virtual lectures or office hours. Each Rice undergraduate are given Zoom License accounts that lets them sign into Zoom using their NetID.
Duo Mobile Authentication
Duo Mobile is a two-factor authentication service that can be utilized for systems that require an additional layer of security such as Esther, VPN and NetID login
Getting Started with Duo
All about Duo
: Learn all you can do with Duo including managing and enrolling devices as well like using the authentication service while traveling.
Install VPN Client Software
Rice University uses the Duo Authentication service in order to protect VPN access to Rice systems. The following are the installation links for the AnyConnect VPN Client. Campus login is required for all of these softwares.
Rice Acceptable Use Policy, Digital Copyright Compliance and Computer Security
In order to use computers on the Rice Network, all users must:
Additional Resources for Students
: Stay informed on IT Maintenance and Events
: Office of Information Technology service information
Hours of Operations
- Monday - Thursday: 8:00 a.m. – 6:00 p.m.
- Friday: 8:00 a.m. - 5:00 p.m.
All in-person services are by appointment only (walk-in and office visits).
OIT Help Desk Support
- While teaching, if you experience technical difficulties, call: 713-348-4989.
Teaching and Learning Resources
- Canvas technical support
- Support is available 24 hours a day, 7 days a week via hotline or chat
- Login to Canvas, select the Help button in the Global Navigation bar
- Teaching & Learning FAQ