Welcome to Rice University! The following information will introduce you to Rice IT resources.
OIT can get you set up with the technology, accounts, and access necessary to study at the university. This document introduces basic services so feel free to reach out for help as you have questions or need assistance. Check out our advice on technical requirements for your personal computer and how to obtain free or discounted software. Learn more about campus digital security (viewing requires login with Rice NetID and password).
Getting Connected: Connect to the Rice wireless network
Rice Google Email: Setup your Rice email
VPN stands for Virtual Private Network and its purpose is to provide additional digital security. Rice's VPN system allows secure transportation of data between the university network and a remote computer connected to the Internet outside of Rice. For security reasons, many Rice resources can only be accessed from the Rice network– either from an on campus location or using VPN.
You need to download the necessary software, AnyConnect VPN, for your computer (also called client). See the next section for links to download the software, which will require you to use the Duo authentication service. If you have not set up Duo previously, see the section below, Duo Authentication.
Before you download the software, you must agree to certain conditions to using Rice's VPN software, including:
Use the links (campus login required) below to access information about how to install and use the VPN software for specific devices:
To get started with Duo, read All about Duo. This document will explain how to use Duo for managing and enrolling devices as well using the authentication service while traveling.
If you need assistance setting up VPN or Duo, contact the OIT Help Desk.
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 p.m. - 5:00 p.m.
(excluding university holidays)
Phone: 713-348-4357 or on-campus extension: xHELP or x4357
Online form: https://oit.rice.edu/request-help
Remote support: BeyondTrust (Bomgar)