NOTE: WhooRU.rice.edu is replacing MyNetID.rice.edu on June 18, 2025. Watch this video about exciting changes. Certain links and commands in this document will not become active until the switch.

Overview 

Currently, members of the Rice community use the mynetid.rice.edu Online Account Management System to: 

• Activate their NetID

• Claim their account for the first time

• Manage their online account 

  • Password reset

  • Update contact information

  • Two-factor authentication 

Beginning in June 2025, WhooRU.rice.edu will replace mynetid.rice.edu. This document aims to help users successfully transition their account(s) and set up their account in WhooRU.rice.edu, Rice's new online account management system. For this guide, users are defined as:

• Students
• Employees
• Visitors
• Retirees
• Trustees

Getting Started

Users with an active NetID account will receive communications to complete the account setup in the new WhooRU.rice.edu portal.  

New to Rice

If you are new to Rice, you must claim and activate your NetID in the WhooRU Identity Claim Portal before accessing other university systems. Please see the following guidelines to complete the account claim process:

Students

Students affiliated with Rice will receive information from the university about activating their NetID. This information packet will include your Student number (Rice ID), which you'll need to have handy to complete the activation steps below. 

Employees and Visitors

If you are an employee or visitor, you will receive an email with instructions and an Owl ID once the Office of Information Technology gets enough information about you from Human Resources. If you do not receive an email, please get in touch with Human Resources or the Visitor Management group to check on your data in their system.

To learn more information about your NetID account, please see: WhooRU: Complete Guide to NetID

Self-Service Account Management

Once your account has been set up, you can log in and begin managing your online account through the WhooRU.rice.edu portal.

All existing self-service capabilities will now be available in this new system and eventually enhanced for better visibility and user experience. Knowledge-based guides and documentation have been updated to reflect the changes and will remain consistent as more features are implemented.

The self-service menu options that are available in WhooRU include:

• My Passwords

• My Security

• My Access

• My Login History 

• My Profile

My Passwords

To reset your password, log into the WhooRU Portal and select My Passwords on your home page

You will see the account(s) assigned to you and that you will be resetting. 

Enter a new password that meets the defined criteria and select Reset Password.

My Security

The My Security page manages your devices and authentication methods registered for Duo Mobile. 

To update your device(s) or methods, log into the Fischer Portal and select My Security from the home page screen. 

Under Duo Devices, view and confirm the devices already registered or press Add a device (+).

Should you need to access University services while traveling, you can generate up to ten (10) Bypass Codes for use during your trip. 

In My Security under Duo Bypass Codes, press Generate Codes

Additional guidance on keeping your account secure is available at: WhooRU: Manage Your Security

My Access

The accounts that grant you access to university services and resources will be listed here. Youll see each account, your username for that account, and the start and end date of the assignment(s). The entitlements, if any, that are associated with an account will also be shown. Select the attribute(s) under the entitlements to expand more details.

My Login History

This shows details about any attempts made to log into the Identity Portal. It can be used to monitor the security and protection of your account, ensuring that no unauthorized activity has occurred. The status and login factors of each login are provided for additional context.

My Profile

To manage your profile and contact information, click on or next to your initials in the top right corner and select My Profile from the drop-down menu. 

You will be able to update the fields that are not grayed out on your profile, and also can add or modify your recovery information.