Laptop Loaner Program
The loaner laptop program is intended to bridge a gap when an individual's primary computer needs to be repaired and a temporary productivity computer is needed. Loaners are available for faculty, staff, undergraduate and graduate students.
- Due to limited supply, checkout is on a first-come, first-served basis
- Loans are limited to a maximum of two weeks for faculty, staff, undergraduate, and graduate students. The loaner program is not intended to fill any long-term departmental resource needs
- Student-specific Resources:
- Undergraduates needing a loaner laptop for more than two weeks should submit a request through the Access and Opportunity Portal
- Graduate students needing a loaner laptop for more than two weeks should submit a request through the Adams and Moseley Funds | Graduate and Postdoctoral Studies web page
- Labs for student use
- Student-specific Resources:
Equipment
Each laptop comes with a power adapter and access to Rice's Software Center. Some applications shown in the Software Center have already been installed; others are available for the borrower to install as needed.
- Learn more about Rice's Software Center:
- Software Center for Windows
- Software Center for macOS (KB article coming soon)
- Need software not shown in the Software Center?
- When submitting your loaner laptop request via the OIT Service Desk, ask about any software needs.
- When submitting your loaner laptop request via the OIT Service Desk, ask about any software needs.
Request Process
- To request a loaner laptop:
- Submit an OIT Help Desk Ticket by emailing help@rice.edu or by completing the OIT Service Request form
- In the request, please include the reason for requesting the loan and how long you will need the laptop
- OIT will confirm your eligibility status and laptop availability
- Once eligibility status and laptop availability are confirmed, OIT will communicate the time and location for pick-up
- If OIT is unable to fulfill your request, you will also receive a ticket reply via email
Typical reasons for requesting a loaner laptop:
- Your regular computer is being repaired, or a replacement computer is not yet in place.
- Shipment of your new computer is delayed.
- You are under temporary quarantine and cannot visit campus computer labs.
Checkout Process
- Follow the confirmation instructions. Reference the OIT Service Desk Ticket # when arriving for pick-up.
- Be sure to bring your Rice ID with you.
- IMPORTANT: Before picking up the loaner laptop, the requester must have completed the Loaner Laptop Participant Agreement via Adobe Sign
Return Process
- Refer to your OIT Service Request Ticket and return the laptop on or before your assigned return due date
- OIT will confirm the time and location for returning the laptop
- Back up and remove any data saved on the loaner laptop.
- OIT is not responsible for any data left on the laptop.
- Report any issues (via OIT Service Request) while using the laptop.
- All equipment must be returned -
- Laptop
- Power adapter
- Case or box
- The requester must return the unit before or at the end of the two-week loan period