Laptop Loaner Program
A short-term laptop loaner program is available for Rice faculty, staff, and students.
Purpose
- The program is designed to bridge the gap when an individual's primary computer needs to be repaired, and a temporary productivity computer is required.
- Due to limited supply, checkout is on a first-come, first-served basis.
- Loans are limited to 2 weeks for faculty, staff, and students.
- The loaner program is not intended to fill any long-term resource needs.
- Undergraduates who need a laptop for more than 2 weeks should submit a request through the Access and Opportunity Portal.
- Graduate students requiring a loaner laptop for more than two weeks should submit a request through the Adams and Moseley Funds | Graduate and Postdoctoral Studies web page.
- There are open Labs for student use, listed here: Windows OS Labs and MacOS Labs.
Equipment
- Each laptop comes with a power adapter and access to Rice's Software Center.
- Some applications shown in the Software Center have already been installed; others are available for the borrower to install as needed.
- Learn more about Rice's Software Center: Software Center for Windows and Software Center for macOS.
- When submitting your loaner laptop request via the TS&S Service Desk, note any additional software needs.
- Additional software available for installation:
Request Process
To request a loaner laptop:
- Submit your request by emailing help@rice.edu or by completing the TS&S Service Request form.
- In the request, please include the reason for requesting the loan.
- TS&S will confirm your eligibility and the availability of your laptop.
- Once eligibility status and laptop availability are confirmed, TS&S will communicate the pickup time and location.
- If we are unable to fulfill your request, you will also receive a reply to your ticket via email.
Typical reasons for requesting a loaner laptop:
- Your regular computer is being repaired, or a replacement computer has not yet been installed.
- Shipment of your new computer is delayed.
- You are under temporary quarantine and cannot visit campus computer labs.
Checkout Process
- Follow the confirmation instructions. Reference your Service Request Ticket # when arriving for pick-up.
- Be sure to bring your Rice ID.
- IMPORTANT: Before picking up the loaner laptop, the requester must have completed the Loaner Laptop Participant Agreement via Adobe Sign.
Return Process
- Refer to your Service Request Ticket and return the laptop on or before your assigned return due date.
- TS&S will confirm the time and location for returning the laptop.
- Back up and remove any data saved on the loaner laptop.
- TS&S is not responsible for any data left on the laptop.
- Report any issues (via TS&S Service Request) while using the laptop.
- All equipment must be returned -
- Laptop
- Power adapter
- Case or box
CTS Staff
Please refer to our internal procedures for further details on handling loaner laptops.