Laptop Loaner Program

The loaner laptop program is intended to bridge a gap when an individual's primary computer needs to be repaired and a temporary productivity computer is needed.  Loaners are available for faculty, staff, undergraduate and graduate students.
  • Due to limited supply, checkout is on a first-come, first-served basis
  • Loans are limited to a maximum of two weeks for faculty, staff, undergraduate, and graduate students. The loaner program is not intended to fill any long-term departmental resource needs

Equipment 

Each laptop comes with a power adapter and access to Rice's Software Center. Some applications shown in the Software Center have already been installed; others are available for the borrower to install as needed. 

Request Process

  • To request a loaner laptop:
    • Submit an OIT Help Desk Ticket by emailing help@rice.edu or by completing the OIT Service Request form
    • In the request, please include the reason for requesting the loan and how long you will need the laptop
    • OIT will confirm your eligibility status and laptop availability
    • Once eligibility status and laptop availability are confirmed, OIT will communicate the time and location for pick-up
      • If OIT is unable to fulfill your request, you will also receive a ticket reply via email

Typical reasons for requesting a loaner laptop:

  • Your regular computer is being repaired, or a replacement computer is not yet in place.
  • Shipment of your new computer is delayed.
  • You are under temporary quarantine and cannot visit campus computer labs.

Checkout Process

  • Follow the confirmation instructions. Reference the OIT Service Desk Ticket # when arriving for pick-up.
  • Be sure to bring your Rice ID with you.
    • IMPORTANT: Before picking up the loaner laptop, the requester must have completed the Loaner Laptop Participant Agreement via Adobe Sign

Return Process

  • Refer to your OIT Service Request Ticket and return the laptop on or before your assigned return due date
  • OIT will confirm the time and location for returning the laptop
  • Back up and remove any data saved on the loaner laptop.
    • OIT is not responsible for any data left on the laptop.
  • Report any issues (via OIT Service Request) while using the laptop.
  • All equipment must be returned -
    • Laptop
    • Power adapter
    • Case or box
  • The requester must return the unit before or at the end of the two-week loan period


KeywordsRice University laptop loan loaner check out faculty staff student OIT computer repair borrow loaner   Doc ID102837
OwnerTroy H.GroupRice U
Created2020-06-05 11:07:22Updated2024-11-12 20:13:02
SitesRice University
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