Teaching, Learning, Working Remotely - Getting online and optimizing connection

This document is to help you optimize your online and network connection experience while teaching, learning and working remotely.

If you are able to access the internet at home.

Test your network speed.

  • Check your network speed. Before you use a collaboration tool, you’ll want a least 5Mbps to use Zoom and other collaboration tools.

What to do if my connection is slow?

  • Move closer to your Wi-Fi router. Working closer to your router for best signal strength. Adding Wi-Fi extenders can boost the signal to other rooms.
  • Do not connect to Rice VPN unless you’re using a service that needs it. Banner, Edgar, Cisco VoIP, Rice Marketplace
  • Restart your router and/or computer. Most routers have a reset button. If you computer isn’t connecting but other devices are still working online, reboot your computer.
  • Close other programs and limit streaming/large downloads while you work. Other programs on your computer may consume processor or network resources. Disconnect or limit use of non-essential devices on your network.
  • Check your internet service provider status website to determine if there are any known issues. This will help determine if this issue is widespread in the area or specific to your home.
  • Use a mobile hotspot. A hotspot is a blend of software, hardware and network data services that combine to transform a phone into the equivalent of a broadband modem and router. Check with your mobile phone provider to see if a hotspot is an option for you.

Resources for your home internet equipment

Network articles from Wirecutter

Tom’s Guide

 CNet Review

 

If you don’t have access to the internet at home.

Access free or discounted internet / data during COVID-19 period. Several internet and telecom service providers have pledged to offer free access to the internet or increased data allowances to ensure people can get online during this unprecedented time.







Keywords:home network extenders wi-fi mesh networks mifi devices mobile phones connection connectivity weak signal wireless remote work learning teaching home network connectivity   Doc ID:99388
Owner:Diane Y.Group:Rice University
Created:2020-03-24 14:25 CDTUpdated:2020-07-29 15:07 CDT
Sites:Rice University
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