Getting Started with IT for Online Students

Welcome to Rice University! The following information will assist you in "Getting Started" with IT resources.


NetID and Student ID

  • NetID is your unique login credential (Username) for Rice resources. 
  • Rice Student ID is identified with "S" followed by 8 digits, such as S01234567

Activate Your NetID | Manage Your NetID Account
NetID Automatic Account Lockout

For more information, visit MyNetID Instructions

Other Accounts

Esther Self-Service - Password Reset/Forgot PIN


Getting Started


Install VPN Client Software



Rice Acceptable Use Policy, Digital Copyright Compliance and Computer Security

In order to use computers on the Rice Network, all users must:

 Rice Graduate Email 
  • Email Setup - using a mail client such as Microsoft Outlook, Apple Mail, etc.
G Suite for Education
  • Graduate Students use the Google Mail and web interface for Core apps.
  • Core Apps - Mail, Calendar, Drive, Docs, Sheets, Slides, Sites, Groups, Contacts, Keep, Chat, Meet.
  • Google Mail - using NetID@rice.edu and Google Password


Learning Management System (LMS) : Canvas
Canvas is Rice's Learning Management System for all course-related curriculum needs.

Rice LMS  > Canvas
Student Resources


Zoom Videoconferencing

Zoom VideoConferencing
Common Audio/Video Issues


Resources for Students

IT Status
Software Available for Students
Storage Options for Students
Online info (searchable knowledge base)
Office of Information Technology


Need Technical Support?

Technical Support

Contact your Online Program Support Technologist 
onlinesupport@rice.edu 
713-348-5575