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How to Setup Mail Forwarding for Rice Email

This document details forwarding faculty or staff email (using Cyrus mail servers) to an external or non-Rice email address.

Before you forward your Rice email:

Notice:  All official Rice University electronic communications are sent to faculty and staff email addresses. Even if you have another email address, you still need to check your email every day for important announcements from University administrators

If you prefer to forward your internal Rice email to an external Gmail or other address, first consider the type of data you will discuss in or attach to your email correspondence. Research and other data that is confidential or sensitive to the university should be handled with care to prevent data loss or leaks. Rice faculty, staff, and graduate students all use an internal email system.  To protect sensitive Rice data, everyone with access to research data and other sensitive or confidential university information is automatically assigned to the internal university mail system.

Step 1:  Faculty or Staff: Log in to your Webmail account at . Once logged in, click on the Others dropdown menu and select SmartSieve at the top of the screen. 

SmartSieve option in Webmail

Step 2:  This will take you to SmartSieve where you will be prompted for your NetID and Password.
Or use the direct URL to SmartSieve

SmartSieve login screen

Step 3:  Once logged in, click on the Forward Mail.

Forward Mail option

Step 4: Lastly, enter the email address you wish your Rice email to forward to in the field Forward to address under Mail forwarding. Click on Save Changes.

 Mail Forwarding Address

Step 4B:  Click on Return to Filters.  
Check to be sure your new rule is both Saved, and Enabled.  

Step 5: Log out after you have completed SmartSieve processes.

Logout Option

Keywords:forward email to external account cyrus servers webmail websieve ricemail tools smartsieve vacation   Doc ID:70851
Owner:Dora L.Group:Rice University
Created:2017-02-20 21:04 CDTUpdated:2021-07-26 11:12 CDT
Sites:Rice University
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