OIT Document Template - complex
This complex template will help guide you into making a new KB document. Use this summary field to explain the focus and the audience of the document.
Paragraph: The title of the document is Heading 1 so start with Heading 2. Use heading levels in order. For example, heading 4 is the subheading of heading 3. Don't just pick a heading based on appearance. Using nested headers in the appropriate order helps individuals using screen readers to navigate the contents.
- Numbered or bulleted lists can be helpful for lists or steps.
- Tables can help clarity.
- Do not use horizontal lines to define sections except after a table of contents to indicate the start of the document.
[Paragraph] Screenshots and other graphics that can enhance a reader's understanding are encouraged. Do not include images that are only meant to be pleasing and don't add to comprehension. To insert a screenshot or graphic, the file should have the format of .png, .jpg, or .gif. Learn more about images in KB. The graphic must have alt text to meet accessibility requirements. See the Images section of the OIT KB Guide for Content Owners for detailed information.