Student Service Desk - Tech Support

Did you know that Technology Solutions & Services (TS&S, formerly OIT) has student employees available in person to provide peer-to-peer tech support? 

Our skilled TS&S Student Service Desk Tech Analysts are ready to provide in-person tech tips, address general inquiries, and guide you to the best resources for all your Rice tech needs! 
  • General Software Issues
  • Wifi Connectivity
  • Web Browser Issues
  • Malware Scans
  • Computer Performance Issues
  • Accessing Rice IT Resources (i.e., Email, Canvas, Printing)
    • Rice tech teams are not able to repair personal devices; therefore, we will always direct you to the hardware vendor or another approved 3rd party for that type of hardware support.

 

In-person, peer-to-peer support is available in Fondren Library and the Mudd Building according to the following schedules: 

*Schedules will be live on Tuesday, September 8, 2026*

Looking for additional TS&S self-service resources? Check these out:


Keywords:
SCCs, SCC, service desk, student service desk, in-person support
Doc ID:
163653
Owned by:
Sameera R. in Rice U
Created:
2026-08-27
Updated:
2026-08-28
Sites:
Rice University