Student Service Desk - Tech Support
Did you know that Technology Solutions & Services (TS&S, formerly OIT) has student employees available in person to provide peer-to-peer tech support?
- General Software Issues
- Wifi Connectivity
- Web Browser Issues
- Malware Scans
- Computer Performance Issues
- Accessing Rice IT Resources (i.e., Email, Canvas, Printing)
- Rice tech teams are not able to repair personal devices; therefore, we will always direct you to the hardware vendor or another approved 3rd party for that type of hardware support.
View the schedule for walk-up, peer-to-peer student tech support in:
Looking for additional TS&S self-service resources? Check these out:
- Welcome
- Rice IT Status Page
- OIT uses a vendor-hosted service, StatusPage, to post and communicate IT service outages and scheduled maintenance windows
- How to Manage Subscriptions to IT Status Alerts
- Key IT KnowledgeBase (KB) Articles
- Digital Accessibility
- Student Technology Resources (informational Canvas course)