How to reset a forgotten NetID Password

If you have forgotten your NetID password and know your NetID, you are able to set a new password at WhooRU.rice.edu.

At the time you log in to WhooRU.rice.edu, you'll be prompted to sign in using Rice Single Sign On (SSO).

On the Rice Identity Provider page, select the Forgot your password hyperlink. 

This will take you to the Password Reset Portal page. 

When you’re ready to begin the password reset process, click Next. Enter your NetID, Legal Last Name, and then submit. 

Verify your Identity by selecting one of the verification options listed on the screen. You can verify via email, text message, or by authenticating with Duo. After making your selection, a message on the screen will appear indicating that your request has been received, and instructions have been sent. 

Follow the link provided in the instructions to Continue Forgot Password Process. 

Enter your new password following the defined password requirements criteria, and re-enter the password again to confirm. Once completed, you'll be redirected to the WhooRU login screen and prompted to sign in with your newly set password. 

If you need assistance throughout this process, please contact the TS&S Service Desk.