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Add a Rice Gmail Account to iPhone or iPad through Apple Mail

Use the instructions in this article to learn how to add your Rice Gmail account to Apple Mail on an iPhone or iPad device.

Article Contents

Install Duo

Add the Rice Gmail Account to Apple Mail

Troubleshooting

You can access emails from your Rice Gmail account through Apple Mail. Apple Mail is the native email application available on Apple devices. 

image of OIT recommendation to use Google Chrome to access Gmail

Install Duo

Rice's two-factor authentication app, Duo Mobile, is required to access your Rice Gmail account on your iPhone or iPad. Before continuing with the rest of the instructions, make sure that you have enrolled in Duo.

Install the Duo Mobile app from the iOS App Store

You can also access the Duo Mobile app through a secondary device (i.e., another phone or tablet) if you already have it installed elsewhere. Learn more about Duo enrollment

Add the Rice Gmail Account to Apple Mail

1. Open the Settings app on your iPhone or iPad.

screenshot showing the settings app on the home screen of iOS

2. Select Mail

screenshot showing the Apple Mail icon in the Settings app on iOS

3. Select Add Account...

screenshot showing the "Add Account" options in the Apple Mail setup in iOS

4. Select Google for the account type.

screenshot showing to select Google as the email account type

5. Enter your email address in the format of <YourNetID>@rice.edu. For example: johndoe@rice.edu.

screenshot showing login screen in Apple Mail

6. Enter your NetID credentials at the Rice SSO prompt.

screenshot showing where to enter Net ID credentials

7. Follow the directions in the Duo app to complete the two-factor authentication process. If Push notifications are enabled, you should see a banner appear on your device asking you to verify your identity. Clicking the banner will automatically take you to the Duo app. Otherwise you may need to select Other options for additional verification methods.

screenshot showing Duo app banner instructing user to verify their identity

Select Approve in the Duo app to accept the login attempt. 

screenshot showing Duo app instructing user to accept login attempt

8. Return to the home screen of your device. Re-open the Settings app. A "Success" message should appear.

screenshot showing the settings app on the home screen of iOS          

9. Review the new message requesting to allow iOS to access your Google account. Scroll to the bottom of the message and select Allow.

screenshot showing the Allow option in Apple Mail setup

10. Select Save. The new Gmail account will appear with the Mail toggle highlighted. Contacts, Calendars, and Notes may also be selected, but are not required.

screenshot instructing users to select save to finish Apple Mail set up

11. Review the Accounts section in Apple mail to confirm the connection was successful. The Settings > Mail > Accounts section will now show all available accounts, including your newly added Gmail account.

screenshot showing the newly added Gmail account in Apple Mail

12. Return to the home screen of your device. Select the Mail icon. Your Gmail messages should appear in your inbox.

Troubleshooting Duo

If Push notifications were not configured in Duo or a banner did not show up or only showed up momentarily, navigate back to the home screen and select the Duo Mobile app to finish the multi-factor authentication approval process for the sign in attempt (such as approving a Push notification or copying a passcode for the Passcode method).

screenshot showing the Duo Mobile app on the iOS home screen

After completing this step, return to the Home Screen and return to the Settings app to complete the process.

screenshot showing the Settings app on the iOS home screen

Need Technical Support? Contact the OIT Help Desk

How to Contact the OIT Help Desk



KeywordsiPhone, iPad, Gmail, email migration, email accounts, Apple Mail, Google Mail, Rice Gmail   Doc ID138764
OwnerNicole D.GroupRice U
Created2024-07-29 08:00:26Updated2024-08-15 07:53:51
SitesRice University
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