Request Tracker RT Create an Auth Token for user
Allow RT user to create an Auth Token.
RT Request Tracker's Auth Token
Once you have an authentication token, you may use it in place of a password to log into RT. (Additionally, RT::Extension::REST2 allows for using auth tokens with the Authorization: token HTTP header.) One common use case is to use an authentication token as an application-specific password, so that you may revoke that application's access without disturbing other applications. You also need not change your password, since the application never received it.
OIT staff members with privileged RT accounts have the ability to create an RT Auth Token. You will find the menu option "Auth Tokens" under your RT account:
"Logged in as ____" ==> Settings.
You must first have a local RT password set in order to create an Auth Token.
Local Password setup:
To set a local password in RT, for the FIRST TIME
contact the Help Desk and ask them to set up a local
password on your RT account.
OIT End User - Reset your local password:
Immediately RESET your RT local password, using the initial password the Help Desk staff just set for you.
Follow the menus: "Logged in as ____" ==> Settings ==> About Me.
The "Access Control" Box in the upper right corner will allow
you to set a new password, using your current password.
The RT local password is only used for special functions like
creating/revoking an Auth Token. You can continue to login to
RT for ticket management with your NetID password.