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Canvas: FAQs for Students

• I don't have access to Canvas.

  • Check if Canvas server is down, otherwise, you can send an email to Teaching@rice.edu or use the Help button at the bottom of the global menu (navy background).

• I don't see my course.

  • Are you in Dashboard? If so, go to "Courses," then "All Courses" to see if you can find your current course there. If so, click on the star to pin that course in Dashboard and un-star the course you don't want to see in Dashboard.

• Where is my assignment?

  • Typically you find your assignment in Assignment tool. If you don't see it there, look under Modules or, in some cases, under Files.

  • Canvas article:  How to view assignments

• Where do I see my grades?

  • Look for Grades from the course menu. If you don't see it, then your professor has disabled it.

    • Canvas article:  How to view grades

• What is Chat?

  • It is a generic text chat for your course, but anything you type there can be seen by any member of the course including your instructor and T.A. All text typed will be saved by the system.

    • Canvas article:  How to use Chat

• What is the What-If Grade feature?

  • Students can view their grades based on What-If scores so that they know how grades will be affected by upcoming or resubmitted assignments. They can test scores for an assignment that already includes a score, or an assignment that has yet to be graded. Don't forget to revert the scores back to see your real grade.

    • Canvas article:  Using the What If feature for grades

• I have many questions. Is there a site where I can look through to find multiple answers?

  • Try Canvas Student Guide