Computer Imaging and User Account Setup

Installation and configuration of desktops and laptops with Rice-standard operating systems and applications. This includes configuration of customer accounts on these devices as well.

Network On-boarding

OIT assists customers with joining desktops, laptops, and other supported devices to Rice-managed wired and wireless networks.

Data Migration

OIT assists customers with transferring data from one device to another.

Mobile Devices and Peripherals

OIT supports Rice-enabled services such as email and calendaring on mobile devices. OIT also installs and configures keyboards, mice, monitors, imaging devices, printers, etc.

Customer Device (Endpoint) Management KB Page: https://kb.rice.edu/113792

Rice Network KB Page: https://kb.rice.edu/79043

Support for Personal Computers and Mobile Devices KB Page: https://kb.rice.edu/114671