Canvas: 24/7 Support Contacts for Rice University

This article contains options to obtain support for Canvas.

Canvas Support Hotline

Students: (877) 875-6291

Faculty: (877) 875-6330

Other Help Resources

Requires logging into Canvas (

  1. Ask Your Instructor a Question
  2. Report a Problem

Does not require logging into Canvas

  1. Search the Canvas Guides - Here you can find answers to common Canvas questions. 
  2. Chat with Canvas Support - Here you can LiveChat with Canvas Support.
  3. Submit a Feature Idea - Here you can submit your ideas and feedback to improve Canvas. 

Upon logging in to Canvas, you will also see the following help information:

menu includes links to resources listed above

Keywords:canvas support lms online courses new phone email classes   Doc ID:84332
Owner:Diane Y.Group:Rice University
Created:2018-07-27 15:36 CDTUpdated:2020-08-06 17:37 CDT
Sites:Rice University
Feedback:  0   0