Topics Map > Endpoint Management > Computer Support Eligibility
Topics Map > Endpoint Management > Off-Boarding

Support for Personal Computers/Mobile Devices

The OIT Help Desk and the Student Helpdesk provides limited support services for personally owned computers. 

OIT is able to assist with: 

  • Connectivity to the Rice network
  • Advice for software installation / configuration
  • Configuration of mobile devices limited to:
  • Google Workspace (Gmail, Drive, Calendar)
  • WiFi connectivity
  • Email and productivity applications

OIT is unable to assist with: 

Computer Recommendations for Undergraduate Students

Purchasing

Members of the Rice community may be eligible for discounted hardware and software for personal use. To ensure you have a computer that can adequately handle course work needs, minimum standards have been established for workstations.

Additional information regarding support for personal computers is available in the KB.

See Also:




Keywords:personal computer, support, limited, endpoint   Doc ID:114671
Owner:Sarah G.Group:Rice University
Created:2021-11-03 21:41 CSTUpdated:2021-11-15 15:49 CST
Sites:Rice University
CleanURL:https://kb.rice.edu/personal-computer-support
Feedback:  1   1