How to Update Adobe Creative Cloud Preferences

If you are having issues with Adobe applications, performing "Save As" function and/or results in a blank page, you will need to do both of the following: Update the Adobe application and change application preferences.

 
Step 1:  Open the Adobe application that exhibits the error when performing 'Save As' functions

Step 2:  Update the Adobe application using the instructions shown in this article: How to Update Adobe Creative Cloud Applications

Step 3:  Go to 'Preferences...' in the menu bar, select 'General'

Step 4:  Deselect 'Show online storage when saving files'


Keywords:
Adobe Save As, Adobe error 
Doc ID:
156799
Owned by:
Chase B. in Rice U
Created:
2025-11-18
Updated:
2025-11-18
Sites:
Rice University