Data Center Smarthands Support

OIT provides comprehensive support for seamlessly integrating IT hardware into the Primary Data Center (PDC), offering the following services to students, faculty, researchers, and staff whose equipment is housed at the data center.

Equipment Installation

Data Center staff (DCS) are experienced in handling a wide range of equipment, ensuring efficient and reliable installations to meet your specific needs. DCS will carefully install the equipment according to manufacturer specifications and industry best practices, minimizing the risk of errors or damage.  

Cable Management

DCS expertly manages cabling to maintain a tidy and organized installation, reducing the risk of cable-related issues and facilitating future maintenance.

Hardware Replacement

DCS is available to provide ongoing support and assistance, addressing any issues with the equipment housed at the PDC. DCS are ready to swiftly and efficiently replace faulty or outdated hardware with minimal downtime.

For additional information or support, please contact the OIT Help Desk.



Keywords:
Data Center Smarthands 
Doc ID:
148175
Owned by:
Edwin M. in Rice U
Created:
2025-02-07
Updated:
2025-02-07
Sites:
Rice University