Webex, formally called WebexTeams, is an all-in-one solution for messaging, file sharing, white boarding, video meetings, calling, and more. It keeps teams connected anytime, anywhere, and moves work forward faster. It is available on Windows, Mac, iOS, and Android platforms.
When you write your messages, you can send a quick one, or make it stand out with more text formatting and emojis. You can also share files, pictures, videos, and even gifs. Webex keeps a list of all the content shared in a space, so you'll never lose track of them. Use @mentions to make sure the right people see your message. Don’t worry if you’ve made a mistake and need to edit it or if you’ve pasted in the wrong space and need to delete the message entirely.
Your messages are persistent. The next time you message the group, your conversation picks right up where you've left it. And after you send a message, you can see who's read your message.
When you get a new message, you are notified right away. If you are too busy to respond but want to see someone’s message, you can just take a quick peek instead. People won't know that you've seen the message.
Another way to help keep you productive is by organizing your messages. You can filter your messages so that you can focus on just your unread messages, for example, or just spaces where you’ve been @mentioned.
You can also flag important messages so that you can refer back to them easily.
And if you're looking for a message or a file that was shared but can't remember what space it was posted in, you can search for it.
When you make or receive a call, the app automatically detects the audio devices you have connected to your computer, such as a headset. You can change your settings right before you make a call. You can also make some of these your default settings, if you'd like.
You can personalize your audio settings:
When you get a call, you get a notification that you can use to accept or decline it. If the person calling you has a Webex account, you can also message the person back if you're not able to take the call right away.
If your organization has configured your Webex account with a phone service, you can also call anyone else with a phone number. This type of calling requires additional services so check if your account has a phone service, associated with it.
When you call like this, it’s just like making a regular phone call from any other type of phone. If you want to call your favorite restaurant to make your lunch order, call them right from the app, and place your order.
When you're in a phone call, you may have access to certain features. Here are just a few features available:
For a complete list of all features and what type of phone service you need for each feature, check out the supported calling options.
Note: Webex does provide for video calls, although Rice has standardized on Zoom for video meetings. Webex licensing on the Rice account provides Webex video meetings up to 50 minutes and up to 100 participants, with no cloud recording. Zoom is the preferred video solution, providing 24 hour video meetings and up to 300 participants with Rice accounts.