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Proofpoint: Encrypting an Email Message

How to use Proofpoint to encrypt an outgoing message to a non-Rice email address and how receive can read the encrypted message.

      

Contents

Sending an Encrypted Message

Reading an Encrypted Message

Changing Recipient Password


Sending an Encrypted Message

From your default email client (or webmail.rice.edu), enter the non-Rice email address(es). On the subject line enter:
[encrypt] Your Subject Title
 

Email subject

Send the message as you regularly would and Proofpoint will encrypt the contents.

Reading an Encrypted Message

The receiver of the message will receive an email stating that they have received an encrypted message from someone from Rice University with instructions to click a link by a specific date and time to read the message. After that date and time they are requested to open the attachment instead.

Screen showing someone from Rice University sent you an encrypted message.

If the recipient follows the "Click Here" link, they will need to create an account. They will be asked to enter their name and to create a password. Also, they need to enter a validation code that is sent in a separate email message before selecting "Continue."

Message with registration fields

After completing the above process they will then be able to view the message.

Screen showing Email sample message


Changing Recipient Password

If the receiver forgets their password and they need to view the message again, they can simply reset their password. In the original secure message, they can select the link. When requested to login, select "Forgot Password."

Forgot Password link in the login box

The recipient will be guided through the process to reset their password. They will receive an email with a web address that will work for 30 minutes and only once. After the password is successfully changed, the secure message will be displayed again.

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Keywords:Email, Encrypt, Secure, messages [encrypt] confidential PPI   Doc ID:78849
Owner:Cynthia S.Group:Rice University
Created:2017-12-19 15:49 CDTUpdated:2022-04-13 19:19 CDT
Sites:Rice University
Feedback:  1   1