Banner Forms / Clear Cache Files
If you are experiencing connectivity problems using Banner Forms, below are the steps to clear the Java cache files.
Windows 7, 8, 10 - Locate Java Control Panel
Steps to clear cache files
Delete Temporary Files through the Java Control Panel
- In the Java Control Panel, under the General tab, click Settings under the Temporary Internet Files section.
- The Temporary Files Settings dialog box appears.
- Click Delete Files on the Temporary Files Settings dialog.
- The Delete Files and Applications dialog box appears.
- Click OK on the Delete Files and Applications dialog. This deletes all the Downloaded Applications and Applets from the cache.
- Click OK on the Temporary Files Settings dialog.
Finding your Java Control Panel