Authors
A KB user who may edit documents. Authors may or may not be able to publish documents and all follow their KB Group's agreed upon document workflow.
Document capture
Document capture is any one of several processes used to convert a physical document to another format, typically a digital representation.
Living Documentation
Living documentation is a dynamic system documentation that provides information that is current, accurate and easy to understand. Documents that are written in a natural language format serve as the core of living documentation. Your content experts can review the documentation to ensure that it describes the desired behavior of the system from a logical standpoint.